Frequently Asked Questions

Research peptides are short chains of amino acids studied for their biological activity in laboratory settings. All products sold by Aeternum Labs are strictly for in vitro research purposes and are not intended for human or animal consumption.

Most injectable peptides require bacteriostatic water (BAC water) for reconstitution. Add BAC water slowly down the side of the vial, never inject directly into the lyophilized powder. Gently swirl (do not shake). Store reconstituted peptides refrigerated and use within 28 days. Use our Peptide Reconstitution Calculator on our site for exact volumes.

A COA is a third-party lab report verifying the purity and potency of each batch. Every Aeternum Labs product comes with a COA from an independent ISO-certified laboratory. You can download COAs directly from each product page.

We accept Visa, Mastercard, American Express, and Discover. Card payments are processed securely through our payment partner. Your card statement will show our payment processor's name.

Orders ship within 1 to 2 business days after payment confirmation. Standard domestic shipping takes 3 to 5 business days. Orders over $150 ship free. All shipments include tracking and are insured.

Currently we ship within the United States only. International shipping is on the roadmap, join our email list to be notified when it launches.

If your product arrives damaged or fails to meet our published purity standards, we will replace it at no cost. Contact support@aeternumlabs.co with your order number and photos within 7 days of delivery.

All sales are final once an order has shipped. If a shipment arrives damaged, defective, or fails to meet our published purity standards, contact support@aeternumlabs.co within 7 days of delivery with your order number and photos and we will issue a replacement at no cost. Orders that have not yet shipped can be cancelled for a full refund by emailing support@aeternumlabs.co before fulfillment begins.

Yes, research peptides are legal to purchase in the United States for legitimate in vitro research purposes. They are not controlled substances. All products are sold with the explicit understanding they are not for human or animal consumption.

Bacteriostatic water (BAC water) is sterile water preserved with 0.9% benzyl alcohol. It is used to reconstitute lyophilized peptides for research. The benzyl alcohol prevents bacterial growth, extending the usable life of your reconstituted compound. We sell 30mL vials, one is typically sufficient for a single vial of peptide.

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